About Us

As the Big Island's leading provider of inpatient and outpatient care, Hilo Medical Center delivers a full range of services and programs. Our 20-acre campus consists of 275 beds located throughout the 141-bed acute hospital, 20-bed behavioral health unit and a 134-bed long-term care facility. We have 1,000 employees and a medical staff comprised 250 community physicians, physician assistants and Advanced Practice Registered Nurses, representing 33 specialties. As a medical center, we have a network of ten outpatient clinics offering primary and specialty care. The hospital is a Level III Trauma Center which  includes the second busiest emergency room in the state that provides 24-hour care to more than 43,000 patients annually.   

HMC is the recipient of Mountain Pacific Quality Health's Quality Achievement Award. We were recognized in 2012 by the insurer HMSA as Hawaii's leading hospital in improving quality and reducing the cost of providing care. HMC was also named 2012 Press Ganey Top Improver Award winner for patient satisfaction for improvements. In 2013, we received the American Heart Association Gold Award for cardiac care. We were also recognized for quality long term care by Providigm for Quality Assurance & Performance Improvement Accredited Facility and Embracing Quality Award for the Prevention of Hospital Readmissions. Our long term care met the requirements for the American Health Care Association's Three Tier Level Quality Initiative Recognition Program.  

In 2014, HMC's EMR team, HealthConnect, attained the American Reinvestment and Recovery Act (ARRA) Meaningful Use Stage 2. In addition, the Healthcare Information and Management Systems Society (HIMSS) recognized HMC for achieving Stage 7 on the EMR Adoption ModelSM.  

We are part of the Hawaii Health Systems Corporation, a public entity established in 1996 by the State of Hawaii to fulfill the promise to provide quality, hometown healthcare. 


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