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Progressive Care Unit

HMC PCU Department Staff

Manager: Kelly Okada, RN, BSN, PCCN, CNML may be contacted at (808) 932-3130

Aloha, welcome to Hilo Medical Center’s Progressive Care Unit!
Our Progressive Care Unit (PCU) is a 33-bed, inpatient nursing unit; providing comprehensive intermediate care, for adult patients ages 18 years and greater. Our patients are stable enough to be safely cared for outside the intensive care unit. But, require significantly more skilled nursing care and medical surveillance than can be provided on a medical or surgical unit.

PCU provides 24-hour, continuous heart monitoring for a broad spectrum of patients suffering from acute and chronic illnesses. Our primary focus is on conditions of the heart and brain, and we work closely with our partners in Hilo Medical Center’s Cardiology Clinic and Heart Attack & Stroke Program. Our PCU is a nationally recognized Beacon unit, awarded for its exemplary efforts to successfully improve patient outcomes through evidence-based practices.

Location, Visiting Hours and Contact Information:
Our Progressive Care Unit is located on the third floor of Hilo Medical Center.
Visiting hours are from 8:00 am to 8:00 pm.
Our unit may be reached at (808) 932-3373.

Our Mission
“We provide compassionate care to our patients and families as if they are a part of our ‘ohana. PCU nurses have heart… saving and changing lives one heart and mind at a time.”

Committed to Your Care
We remain steadfast in our commitment to nursing excellence in all aspects of care. We strive to uphold the mission and values of Hilo Medical Center by embodying our core values and nurturing the Hawaiian principle of laulima, or “many hands working together,” in everything we do. Our highly-skilled, professional team is trained and dedicated to restoring our patients’ health and wellness through the provision of safe, high-quality, exceptional, compassionate, patient-centered care. All staff members are certified to provide Basic Life Support. Our nurses also maintain Advanced Cardiac Life Support and National Institutes of Health Stroke Scale certifications. A significant number of our nurses are nationally certified in the specialized field of progressive care nursing, further validating our commitment to nursing excellence.
Patient safety is our top priority. We ensure our staff is adequately prepared to deliver exceptional care and promote successful patient outcomes on an ongoing basis through daily inter-shift briefings, bedside handoff reporting, multidisciplinary rounding, and unit leader rounding. We engage in skilled communication and true collaboration with Hilo Medical Center’s multidisciplinary team to ensure that our patients are active participants in making informed decisions regarding their care and treatment.

Community Involvement
We care for our community! In support of the health and wellness of the East Hawai‘i community, the PCU ‘ohana organizes several fundraising events in support of the American Heart Association and participates in the annual Hilo Heart Walk.