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Visitor Guide

Hilo Medical Center Updated Visitor Policy

Effective March 29, 2022 due to the rise of COVID numbers in our communities, Hilo Medical Center is limiting the number of visitors. This is a live document and can change at any time based on the effects of the COVID-19 pandemic. For a printable version, click here.


Masks are required to enter the facility and must be worn throughout the duration of your visit
Masks must cover your mouth, nose, and chin
Vaccination status will no longer be required or checked at entry
No eating or drinking in patient rooms, or engaging in any activities where you would need to remove your mask while in patient rooms, waiting rooms, hallways, or elevators


Visitor Limits

Emergency Room and Short Stay patients may have one visitor
Intensive Care Unit (ICU) patients may have two visitors
Labor & Delivery / Post Partum patients may have three visitors
Medical, Surgical, Progressive Care, & Transitional Care Units may have up to six visitors
Behavioral Health patients may have one visitor between the hours of 6pm and 7pm

Hilo Medical Center Patient Education Handbook

Click here to read the digital copy of our Patient Education Handbook